Our Privacy & Usage Policies
As a provider of information over the Internet, My Agent Solution Incorporated (“MAS”) offers its customers/subscribers, and their customers and users, the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. MAS respects the position that the Internet provides a forum for free and open discussion and dissemination of information; however, when there are competing interests at issue, MAS reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, MAS has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing MAS's services. This AUP will be revised from time to time. A customer's use of MAS's services after changes to the AUP are posted on MAS's Web site, www.MyAgentsolution.com, will constitute the customer's acceptance of any new or additional terms of the AUP that result from those changes.
An important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that MAS cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that subscribers may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because MAS cannot monitor or censor the Internet, and will not attempt to do so, MAS cannot accept any responsibility for injury to its subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.
When subscribers disseminate information through the Internet, they also must keep in mind that MAS does not review, edit, censor, or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over MAS's network and may reach a large number of people, including both subscribers and non-subscribers of MAS, subscribers' postings to the Internet may affect other subscribers and may harm MAS's goodwill, business reputation, and operations. For these reasons, subscribers violate MAS policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:
Spamming -- Sending unsolicited bulk and/or commercial messages over the Internet. It is harmful not only because of its negative impact on consumer attitudes toward MAS, but also because it can overload MAS's network and disrupt service to MAS subscribers. Also, maintaining an open SMTP email relay is prohibited. When a complaint is received, MAS has the discretion to determine from the evidence whether the email recipients were from an "opt-in" email list. A person that transmits an electronic mail advertisement shall include in such transmission:
(a) The person's name and complete residence or business address and the electronic mail address of the person transmitting the electronic mail advertisement; (b) A notice that the recipient may decline to receive from the person transmitting or causing to be transmitted the electronic mail advertisement any additional electronic mail advertisements and a detailed procedure for declining to receive any additional electronic mail advertisements at no cost. The notice shall be of the same size of type as the majority of the text of the message and shall not require that the recipient provide any information other than the receiving address. (c) If the recipient of an electronic mail advertisement uses the procedure contained in the notice described in (b) of this section to decline to receive any additional electronic mail advertisements, the person that transmitted or caused to be transmitted the original electronic mail advertisement, within a reasonable period of time, shall cease transmitting or causing to be transmitted to the receiving address any additional electronic mail advertisements. Intellectual property violations -- Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. MAS is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also MAS's policy to terminate the privileges of customers who commit repeat violations of copyright laws.
Obscene speech or materials -- Using MAS's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. MAS is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through MAS's network.
Forging of headers -- Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
Defamatory or abusive language -- Using MAS's network as a means to transmit or post defamatory, harassing, abusive, or threatening language.
Illegal or unauthorized access to other computers or networks -- Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan, or other information gathering activity).
Distribution of Internet viruses, worms, Trojan horses, or other destructive activities -- Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.
Facilitating a violation of this AUP -- Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.
Export control violations -- Exporting encryption software over the Internet or otherwise, to points outside the United States.
Usenet groups -- MAS reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.
Other illegal activities -- Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.
Other activities -- Engaging in activities, whether lawful or unlawful, that MAS determines to be harmful to its subscribers, operations, and reputation, goodwill, or customer relations.
Responsibility for avoiding the harmful activities described rests primarily with the subscriber. MAS will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with MAS policy or applicable law. When MAS becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a Web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.
MAS is aware that many of its subscribers are also providers of Internet services, and that information reaching MAS's facilities from those subscribers may have originated from a customer of the subscriber or from another third-party. MAS does not require its subscribers who offer Internet services to monitor or censor transmissions or Web sites created by customers of its subscribers. MAS reserves the right to take action directly against a customer of a subscriber. Also, MAS may take action against the MAS subscriber due to activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, MAS anticipates that subscribers who offer Internet services will cooperate with MAS in any corrective or preventive action that MAS deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of MAS policy.
MAS is concerned with the privacy of on-line communications and Web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, MAS urges its subscribers to assume that all of their on-line communications are insecure. MAS cannot take any responsibility for the security of information transmitted over MAS's facilities.
MAS will not intentionally monitor private electronic mail messages sent or received by its subscribers unless required to do so by law, governmental authority, or when public safety is at stake. MAS may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, MAS may disclose information, including but not limited to, information concerning a subscriber, a transmission made using our network, or a Web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. MAS assumes no obligation to inform the subscriber that subscriber information has been provided and in some cases may be prohibited by law from giving such notice. MAS may disclose subscriber information or information transmitted over its network where necessary to protect MAS and others from harm, or where such disclosure is necessary to the proper operation of the system.
MAS expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of on-line communications. A subscriber's failure to comply with those laws will violate MAS policy. Finally, MAS wishes to emphasize that in signing the service agreement, subscribers indemnify and hold MAS harmless, for any violation of the service agreement, law, or MAS policy that results in loss to MAS or the bringing of any claim against MAS by any third-party. This means that if MAS is sued because of a subscriber's activity, or the activity of a customer of a subscriber, the subscriber will be responsible for any damages awarded, plus costs and reasonable attorneys' fees.
We hope this AUP is helpful in clarifying the obligations of Internet users, including MAS and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to info@MyAgentSolution.com.
MAS Incorporated respects the privacy of users who visit each of the sites within the MAS network. No effort is made to identify individuals without their knowledge. The following policies are in effect for all of the Web pages owned and operated by MAS. (The MAS Network includes all sites constructed and/or hosted by MAS)
When a visitor requests pages at any MAS site, our Web servers automatically recognize the browser's domain name, and IP address. Our servers do not record e-mail addresses. We collect the domain names and IP addresses in order to aggregate information on what pages users access or visit. This information is collected solely for statistical purposes and is not used to identify individuals.
From time to time, our clients may ask users to provide their e-mail address or mailing address for the purpose of a survey or to provide additional services. Whenever the identity of a visitor is recorded, we will clearly indicate the purpose of the request before the information is requested. If you choose to supply your postal address in an online form, you may receive mailings from other reputable companies.
From time to time, MAS or its client sites may send a cookie to your computer. This information is collected for statistical purposes and site functionality and is not used to identify individuals.
MAS maintains a strict "no spam" policy. Your e-mail address will not be sold to a third party if you sign up for one of our e-newsletters or discussion lists.
If you sign up for an e-mail newsletter or discussion list at an MAS site, you will receive only the e-mail newsletter or discussion list you have requested. You may receive on occasion an offer to sign up for a new newsletter or discussion list, but you will not receive additional newsletters or discussion list mailings unless you specifically request them.